I need a good bakers advice

[Servalan]

I just made bagels and they looked so pretty in the boiling water. After I baked them they looked just like they do at the store but they are so heavy. Does anybody make bagels who can give me advice?

[mk7925]

I used to make bagels and english muffins when I owned a restaurant. Store bought ones now have a special oven that inserts steam when they bake. Let them raise a little longer then bake. What type flour did you use?