Jeepers Posted May 22, 2022 Share Posted May 22, 2022 I got this in an email today. I'm sure we all know this but just a refresher nudge or to pass along to the very young or elderly. I've been getting calls saying a charge of $0,000.00 (don't remember the price) for an Apple computer is being made at Amazon and if this isn't me to stay on the line or contact the number they give me. I always just hang up but they do sound legit with a sense of urgency. With this economy in the toilet 'those people' will become even more desperate for your money. Just stay ever on guard. BTW my auto warranty plan (that I never had) is still ready to expire any second now according to the weekly phone calls I receive. I changed the name to protect the innocent. I.E. me. Hello Jeepers, We want to help protect you from scammers that attempt to impersonate Amazon. Remember these important clues so that you can identify scams and keep your account and information safe: 1. Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call was unexpected. Scammers may try to use calls, texts, and emails to impersonate Amazon customer service. If you're ever unsure, it's safest to end the call/chat and reach out directly to customer support through the Amazon app or website. 2. Never pay over the phone. Amazon will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone. 3. Trust Amazon-owned channels. Always go through the Amazon mobile app or website when seeking customer support or when looking to make changes to your account. 4. Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now. For more information on how to stay safe online, or to report suspicious communications, visit the Amazon Customer Service page, which can be found in the Help section at the bottom of the Amazon home page. Sincerely, Amazon 2 Quote Link to comment
Becca_Anne Posted May 24, 2022 Share Posted May 24, 2022 Yes if you get anything weird just log in to your real account and reach out to them directly. They won't ever call you! 1 Quote Link to comment
Midnightmom Posted May 24, 2022 Share Posted May 24, 2022 You can also hover over the "+" symbol on the "From" part of the email addy and you will see the rest of the info about where it originated. It is usually a "personal" name or some organization you've never heard of. There IS one more thing you can do: You can forward the email to the affected companies so they can trace it back and try to shut down the scammer! AMAZON: stop-spoofing@amazon.com AMAZON CC: phishing@chase.com AT&T: abuse@att.net BestBuy: Abuse@bestbuy.com Big Lots: biglotscustomercare@custhelp.com EBay: spoof@ebay.com Norton Anti-Virus (renewal lwtters, breach warnings, etc): spam@nortonlifelock.com PayPal: spoof@paypal.com Walgreen's: report-fraud@walgreens.com Walmart: help@customercare.walmart.com 1 2 Quote Link to comment
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