VA refused to pay the bills at the private hospital where my husband died.That hospital was 92 miles from where we lived, the VA hospital he had been going to was 135 miles.
I do not like what I am hearing about the VA. I have been in almost constant contact with them for the last 3 years. I know if I had not had an excellent Veteran Service Officer, I could have been out on a limb with my sister.
Jeepers, you are right, the VA ignored the plea of those tormented by Agent Orange until too many of them died.
But the VA is made up of individuals, if your paperwork went to a caring considerate person , you got one thing, if it went could careless one, tough luck . Just as some are working through requests in a timely manner and you might get a quick response.......if they aren't you won't.